OUR COMMITMENT TO YOUR PRIVACY
PRIVACY POLICY
At Crew Support Services, we value your trust and are committed to protecting your personal information. Learn how we collect, use, share, and safeguard your data.
ON THIS PAGE
This Privacy Policy explains what personal information we collect, how we use it, and with whom it may be share
01. What Personal Information Do We
We may collect personal information that you voluntarily provide when visiting our website, submitting an inquiry, requesting information about our services, making a reservation, or communicating with our team.
The types of personal information we may collect include:
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Full name.
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Email address.
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Telephone or mobile phone number.
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Company or business name.
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Billing and payment information.
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Mailing or business address.
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Reservation and lodging information.
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Information submitted through website contact forms.
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Any additional information you voluntarily provide when communicating with us.
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We may also automatically collect certain technical information when you visit our website, including IP addresses, browser type, device information, website activity, and cookies or similar tracking technologies.
CALL TODAY FOR ANY QUESTIONS (432) 279-0261
02. How We Use Information
Crew Support Services may use the information collected for legitimate business purposes, including:
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Responding to customer inquiries and requests.
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Providing information about our workforce housing and lodging services.
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Processing reservations, bookings, and service requests.
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Communicating with customers regarding their accommodations and services.
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Sending appointment confirmations, reservation updates, and important service notifications.
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Providing customer support and resolving concerns.
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Sending promotional communications when appropriate consent has been obtained.
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Improving our website, customer experience, and business operations.
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Maintaining business records and complying with applicable legal requirements.
03. Information Sharing
Crew Support Services does not sell customers' personal information.
We may share certain personal information with trusted third-party service providers when necessary to operate our business and provide our services.
These providers may include:
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Website hosting and website management providers.
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Payment processing companies.
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Customer relationship management (CRM) platforms.
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Reservation and booking service providers.
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Business communication and messaging platforms.
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Technology, security, and administrative service providers.
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These service providers may only access personal information as necessary to perform services on our behalf, subject to applicable agreements and legal requirements.
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We may also disclose personal information when required by law, to respond to valid legal requests, protect our legal rights, or prevent fraudulent or unlawful activity.
SMS & Text Messaging
Crew Support Services respects your privacy regarding SMS and text message communications.
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If you provide your mobile phone number and consent to receive text messages from Crew Support Services, your information will be used to communicate with you regarding our services, customer support, reservations, updates, and other communications you have agreed to receive.
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SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.
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Mobile information, including text messaging opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes.
We may use messaging service providers to facilitate the delivery of text messages on our behalf. These providers are permitted to use the information only as necessary to provide the messaging services.
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You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office.
Message and data rates may apply. Message frequency may vary depending on your interactions with Crew Support Services.
04. Cookies & Tracking
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the user experience.
You may adjust your browser settings to disable cookies. However, some website features may not function properly if cookies are disabled.
05. Data Security
We take reasonable administrative, technical, and organizational measures to protect the personal information entrusted to us against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic storage or transmission over the internet is completely secure.
06. How Long Do We Retain Personal Information?
We retain personal information only for as long as reasonably necessary to fulfill the business purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain appropriate business records.
07. Your Privacy Rights
Depending on applicable privacy laws, you may have the right to:
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Request access to your personal information.
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Request corrections to inaccurate information.
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Request deletion of personal information, subject to legal retention requirements.
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Withdraw consent for certain communications.
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Opt out of marketing communications.
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To submit a privacy-related request, please contact us using the information below.
08. Third-Party Websites
​Our website may contain links to third-party websites or services. Crew Support Services is not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any third-party websites they access.
09. Changes to This Privacy Policy
Crew Support Services reserves the right to update or modify this Privacy Policy as necessary to reflect changes in our business practices, services, or applicable laws.
Any updates will be posted on our website with a revised effective date.
10. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Crew Support Services
Website: www.crewsupportservices.com
Email: Info@crewsupportservices.com